Privacy Policy

Effective Date: January 20, 2025. Last updated: October 26, 2026 [draft, update on launch].

Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, services, phone calls, or text messaging. By using our website or services, you agree to the terms of this policy.

1. Text Messaging and 10DLC Compliance

1.1 Consent to Receive Text Messages

We send text messages (SMS) only if you check the separate, optional text message box on our forms or otherwise give us your consent. Messages are about your real estate questions, the free guide you asked for, and appointments. Message frequency varies. Standard message and data rates may apply. Consent to receive texts is not a condition of any purchase or of receiving the free guide.

1.2 10DLC Compliance

To ensure responsible messaging, we adhere to 10DLC (10-Digit Long Code) regulations by:

Registering our 10DLC number and campaign with The Campaign Registry (TCR)
Obtaining your consent before sending texts
Providing opt-out instructions
Sending messages during reasonable hours
Respecting your preferences and privacy

1.3 Opt-Out and Help

To stop receiving text messages, you can:

Reply “STOP” to any message
Send us a message through our contact form

Reply “HELP” to any message for help.

1.4 No Sharing of Mobile Information

We do not sell, rent, or share your mobile phone number or your text message consent with third parties or affiliates for their marketing purposes. Text messaging opt-in data is never shared with third parties, except with the service providers that deliver our messages for us.

2. Information We Collect

2.1 Personal Information

We collect personal information when you:

Fill out forms on our website
Subscribe to our newsletter
Request property information
Contact us via phone, text, or email

Collected information may include:

Name
Email address
Phone number
Mailing address
Property preferences

When you send a form, we also keep a record of your consent choices, the time, the page you were on, your IP address and your browser type, so we can show when and how you agreed.

2.2 Browsing Information

Using cookies and similar technologies, we gather data on:

Pages visited
Visit dates and times
Clicked links

This helps enhance our website’s functionality and user experience. You can disable cookies in your browser, though some features may be affected.

2.3 Analytics and Advertising Tools

In plain words, here is what runs on this website and why:

Google Analytics counts visits and shows which pages people read and how they found us. Google receives your IP address and browser details to do this. Google’s privacy policy.
Meta Pixel (Facebook and Instagram) tells Meta when someone visits a page or sends a form, so we can measure our ads and show them to people who may be interested. It does not read what you type into our forms. Meta’s privacy policy.
Microsoft Clarity records how visitors use the page, such as clicks, scrolling and mouse movement, and makes heat maps, so we can fix confusing parts of the site. It is set to hide page text and everything typed into forms, so recordings never show your name, email or phone number. Microsoft’s privacy statement.

You can block these with your browser’s privacy settings or an ad blocker, and you can opt out of Google Analytics with Google’s opt-out add-on.

3. How We Use Your Information

We utilize your information to:

Provide real estate services and requested information
Send newsletters and updates on properties and market trends
Communicate about properties, appointments, and services via phone and text
Respond to inquiries, feedback, or complaints
Improve website performance and functionality
Comply with legal obligations and prevent fraud or abuse

4. How We Protect Your Information

We implement reasonable measures to safeguard your information, including:

Secure servers
Encryption
Firewalls
Access controls for authorized personnel only

5. How We Share Your Information

5.1 With Service Providers

We do not sell, trade, or rent your information. We may share it with trusted service providers who help us:

Operate our website
Provide real estate services
Send communications
Perform other functions on our behalf

These providers are contractually required to keep your information confidential and use it solely for designated purposes.

5.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

6. Data Retention

We retain your information only as long as necessary to fulfill its purposes or as required by law. When no longer needed, we will:

Delete it from our systems
Anonymize it to prevent linkage to you

7. Your Choices and Rights

7.1 Opt-Out

You can opt-out of communications by:

Clicking the unsubscribe link in emails
Replying “STOP” to text messages
Sending us a message through our contact form

7.2 Access and Correction

You can access, update, correct, or delete your information by contacting us through our contact form.

7.3 Objection and Restriction

You may object to or restrict our processing of your information by reaching out through our contact form.

7.4 Withdrawal of Consent

You can withdraw your consent to our processing of your information at any time by contacting us through our contact form.

7.5 Complaint

If you believe your privacy rights have been violated, you can file a complaint with a supervisory authority.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We will notify you by:

Posting a notice on our website
Sending an email

Continued use of our website or services after such notices signifies your acceptance of the updated policy.

9. Contact Us

For questions or concerns about this policy or our privacy practices, contact us:

Joey Stanbery, The Bald Realtor
Send us a message through our contact form.

A Dedicated Realtor Committed to Serving Your Real Estate Needs